Privacy Policy

Last updated: September 25, 2026

HAWK Software ("HAWK", "we") provides automation systems for gig and delivery drivers: HAWK Bots Delivery, HAWK Bots Blocks, HAWK Zifty and HawkFlex (the "Services"), available at hawkbot.app, hawkflex.app and their apps. This policy explains what we collect, why, and your choices. Contact: support@hawkbot.app.

1. Information we collect

• Account: name, email, password (stored encrypted), language, city/state.
• Connected delivery-platform accounts: to run the automation system on your behalf, you connect your own account on platforms such as VROMO, DeliverThat, Veho, Roadie, Zifty or Amazon Flex. We store the access credentials or session tokens you provide, your filters, and the history of offers seen, accepted and declined.
• Device: device identifier, push-notification token, device type, and error logs that help us fix problems.
• Payments: processed by Stripe. We never see or store your full card number; we keep your subscription status.
• Support: messages you send to support.
• Website: basic visit data (IP address, page, referrer).
• WhatsApp alerts (optional, HawkFlex): your phone number, only if you turn alerts on.
• Location (optional): only when you allow it on your device. HAWK Bots Blocks uses it to set the center of your search area, and HawkFlex uses it to show your position on the offers map and look for offers near you. You can turn location off in your device settings and set the area by hand.
• Browser and device storage: the website and apps keep your login and preferences on your device (local storage and cookies). We do not use advertising cookies.

2. How we use it

To operate the Services, process subscriptions, send notices (email, push, WhatsApp), provide support, prevent abuse and fraud (for example, repeated free trials), keep the Services secure, and improve them.

3. Bank data (Stripe Financial Connections)

We use Stripe Financial Connections only to link the company's own bank accounts to our internal bookkeeping (balances and transactions). Customers are not asked to link bank accounts. Stripe's handling of that data is described at stripe.com/privacy.

4. Sharing

We do not sell, rent or trade personal information. We share it only with providers that run the Services for us: Stripe (payments), Amazon Web Services and OVH (US servers), Google and Apple (email and push notifications), and CallMeBot (WhatsApp alerts); when required by law; or, if HAWK is involved in a merger, acquisition or sale of assets, with the new owner, who must keep protecting it under this policy.

Delivery platforms (such as VROMO, DeliverThat, Veho, Roadie, Zifty and Amazon) have their own privacy practices, and HAWK is not responsible for them.

5. Storage and retention

Data is stored on servers in the United States. If you use the Services from outside the United States, you agree that your data is processed there. We keep data while your account is active. Inactive accounts are archived. When you ask us to delete your data, we do it within 30 days, except records we must keep by law or for payment processing (for example, invoices kept by Stripe).

6. Emails and notifications

We send account and billing notices (for example, trial ending, payment received, payment failed). With your consent we also send news and tips; every marketing email has an unsubscribe link, and unsubscribing does not stop account and billing notices. You can turn push notifications off in your device settings.

7. Your choices

You can request a copy, correction or deletion of your data, disconnect a delivery-platform account, or cancel your subscription at any time by writing to support@hawkbot.app.

8. Security

We use HTTPS, restricted access and encrypted passwords. No system is 100% secure.

9. Children

The Services are for people 18 and older.

10. Changes

We will post any changes on this page with a new date.